To make matters worse, on October 2, you debited my checking account TWICE on the SAME DAY! I usually get the Philippines where the language barrier is difficult, my problems or questions are not resolved, and I’m completely frustrated by the end of the call.
You outsource all your calls to a foreign country. If I have a question or a problem I can never speak with someone in the USA. GMAC is the most difficult, irritating and uncaring company I have ever dealt with. LETTER SENT TO GMAC, Octo(X’s for privacy)